Help

Why do I need to verify my identity with BankID?

What are you doing for the climate?

What projects have you bought carbon offsets for?

How do I create a return using Instabox?

Do you charge extra for returns?

I won't be able to get to the locker for my return within 60 minutes. What to do?

How big a package can the boxes hold?

How do I get directions to the box I’ve chosen?

Where can I find the opening hours for the boxes?

What is Instabox?

How much does Instabox cost?

You’re not delivering at all today, are you? What’s the deal?

Why does Instabox sometimes use BankID?

I don't have BankID. What do I do then?

I already authenticated myself when I shopped and I only bought for 19 crowns...