Instabox = fossil free

In order to be a little kinder to the planet, we at Instabox have decided to transition completely to fossil-free energy starting in February 2020. It’s part of our climate work, a journey we’re on together with the online retailers we collaborate with, H&M being the first to do it. It’s not exactly uncomplicated to transition completely to fossil-free. What we can promise is that we care as much as you do, that we’re going to do everything we can, and last but not least that we’ll tell you openly and honestly exactly how it’s going and what we’re doing.

On this page you can find the latest information about what we’re doing and how it’s going for us.

If you have any other questions, tips, or ideas, you can always send an email to or contact our client service at 80 01 41 14.

What is a fossil-free fuel?

By fossil-free fuel, we mean renewable fuel that emits no carbon dioxide into the atmosphere. Instead of using fossil-based sources (such as petroleum), fuel can be produced from grain, rapeseed oil, or animal fats. However, even fossil-free fuels have a certain impact on the environment, depending on how they are produced.

How’s it going?

Since February 2020, we track and report what portion of our packages is delivered fossil-free on a monthly basis. In 2020, we used HVO for delivering 86 % of our parcels, while the same number for Q1 2021 was 97%.

What renewable/fossil-free fuels are there?

There are many options:

  • ethanol, which is produced primarily from wheat, corn, and sugarcane
  • methane, which is generated by the sludge at water treatment plants, but also by decomposition of food waste, manure, and other organic remains
  • biodiesel, the most common form of which is RME, which is made from rapeseed oil and other esters from vegetable oils an additional option is electric vehicles, but they can only be considered fossil-free, of course, if the electricity is produced without fossil fuels.
What does it mean that Instabox is transitioning to fossil-free?

Starting now, Instabox will use only fossil-free fuels in all its vehicles. We have installed our own fuel tanks at several terminals in order to make this possible, and we give our staff strict instructions for en-route refueling to ensure that we use only fossil-free fuels. However, that doesn’t necessarily mean that Instabox will become 100% fossil-free, in part because it’s not possible to guarantee that no problems will ever arise that force us to refuel with diesel some time, and in part because fossil fuels can sometimes be used in the production of the renewable fuels we use. So although we’re going to reduce our emissions by up to 90%, we still need to buy carbon offsets for the remaining CO2 emissions.

Can you guarantee that the HVO you use does not include palm oil?

We guarantee that we will continually evaluate our suppliers’ products and demand palm oil-free products. HVO100 is produced exclusively by the Finnish company Neste; however, the HVO100 that different distributors purchase from Neste can have differing content. The exact content can vary from one to another. Our primary supplier, Energifabriken, guarantees that the HVO they deliver to Instabox does not include palm oil. Read more here In some cases we will need to use other suppliers, and we guarantee that we will have strict requirements and thorough verification of the contents of the HVO we buy.

How can you ensure that it’s truly fossil-free?

Our drivers are employed by us and all our vehicles are owned by us. That means we have better control than most other shipping companies. Most other freight companies rely on lots of different subcontractors, and even if they were to require all of them to run only on fossil-free fuel, it would be hard to ensure their compliance. If one of our drivers fills up with diesel by mistake, we see it on the invoice and we can make sure it doesn’t happen again.

Are HVO and other fossil-free alternatives more expensive than regular fossil-based diesel or gasoline?

Yes, and this is one of the many challenges with making the transition to fossil-free. Manufacturing of HVO is expensive, and the supply is lower than the demand, and as a result the price of HVO has risen in recent years. In addition, HVO is not currently being taxed in Sweden (except for VAT), but there is some risk that it will be taxed in the future, just as it is in many other countries today.

Will fossil-free freight be as fast as Instabox’s usual deliveries?

Yes, the transition to fossil-free does not affect our delivery times.