Help

I entered the wrong phone number, what do I do now?

How big a package can the boxes hold?

How do I get directions to the box I’ve chosen?

Where can I find the opening hours for the boxes?

What is Instabox?

How much does Instabox cost?

You’re not delivering at all today, are you? What’s the deal?

Why does Instabox sometimes use NemID?

I don't have NemID. What do I do then?

I already authenticated myself when I shopped and I only bought for 19 DKK...

How do I create a return using Instabox?

Do you charge extra for returns?

I won't be able to get to the locker for my return within 60 minutes. What to do?